Social Security Administration providing services

Brenda Gibson

February 26, 2013

Social Security Administration

921 Fourth St

Portsmouth, OH 45662

866-613-3961 (Local office)

800-772-1213 (National Toll Free)

TTY 800-325-0778

The current office staff consists of two managers, one administrative aide, and thirteen employees that are responsible for overseeing the Retirement, Survivors, Disability, Supplemental Security Income (SSI), and Medicare programs. The Portsmouth office currently services 8,289 beneficiaries from Adams County and 21,727 beneficiaries from Scioto County. 6,550 individuals in Adams County receive retirement, survivors or disability benefits, the remaining 1,739 individuals receive SSI benefits. 5,257 individuals in Scioto County receive SSI payments, the other 16,470 individuals receive retirement, survivors or disability payments.

Total monthly payments from the Portsmouth office (Scioto and Adams counties only) total $26,021,000 monthly. In Adams County, SSI beneficiaries receive $924,000 monthly; while retirement, survivors and disability beneficiaries receive $6,172,000 . All Adams County beneficiaries receive a monthly total of $7,096,000. Scioto County beneficiaries receive a monthly total of $18,925,000. In Scioto County $2,857,000 monthly goes to SSI beneficiaries, with the remaining $16,068,000 going to retirement, survivors, and disability beneficiaries.

The Portsmouth office services Adams and Scioto counties in Ohio, but also handles walk in traffic from Jackson, Lawrence, and Pike counties in Ohio; and Greenup and Lewis counties in Kentucky.

Social Security has won many prestigious Federal Government awards for its online services. Our internet services include applying online for: Retirement benefits; Spouses benefits; Medicare benefits; or Disability benefits. Filing an appeal on a Disability decision can now be done online. You can sign up for eNews which is an online newsletter to get the latest information about Social Security. Benefits Planners are available which give you information about your benefits at a glance. You can get your Social Security Statement and use our Online Calculator to estimate how much your Social Security benefits will be when you decide to retire. We have a Multi-Language Gateway which allows you to get Social Security information in Spanish and 14 other languages.

Due to the influx of “Baby Boomers” retiring, and limited resources from Congress with our budget, online services are being offered as a viable alternative. Change of address, benefit verifications and many other services are offered online and can be completed 24 hours a day at your convenience. All Social Security Administration offices are open to the public Monday, Tuesday, Thursday and Friday from 9:00 AM to 3:00 PM, and 9:00 AM to 12:00 PM Wednesday —- excluding federal holidays. Locally appointments can be made in some cases as soon as the next day or up to one month in advance. The local office does not have appointments on Fridays, but is open for phone and walk in traffic on that day.

Locally walk in traffic has increased dramatically as “baby boomers” are aging. In 2004 (the first year for Baby Boomers to begin retiring) the local office had 17,728 visitors. Last year the local office serviced 40,159 individuals. The most people seen in the local office during one day has been 312.

All doctors and medical providers can now submit records to us electronically. This speeds up the time it takes us to process a disability claim, it is more secure and convenient, costs less, and is more environmentally friendly than paper folders.

The Social Security Administration has had an office in Portsmouth, OH since October 14, 1936. Tonie Garcia is the District Manager, and was promoted from the Seattle Region. The Portsmouth office is located in the Chicago Region. The United States is divided into 10 regions. The Chicago Region consists of Ohio, Indiana, Illinois, Michigan, Minnesota, and Wisconsin.